Contact us

Have a question? Contact the Paw Société team for help with orders, sizing, products, or returns. We're here for you and your pet.

Frequently Asked Questions (FAQ)

Do you offer worldwide shipping?

Yes! Paw Société offers free worldwide shipping on all orders. No minimum purchase required.

What is your return policy?

We offer a 30-day Money-Back Guarantee.

If you’re not satisfied, simply contact us within 30 days for a refund or replacement.

How can I track my order?

Once your order is shipped, we will send you an email with a tracking number.

You can follow your package at any time.

Do your products fit all dogs and cats?

Each product includes a detailed size guide.

If you’re unsure, contact us — we’re happy to help you find the perfect fit.

 Can I change or cancel my order?

Yes — if your order has not yet been shipped.